May 19, 2012

My Least Favourite Moment at The Global Leadership Summit

What is my least favourite moment at The Global Leadership Summit?

It’s the same moment every year. And every year I resolve to do whatever it takes to minimize the likelihood that it will recur.

It’s the moment as the Summit ends, when leaders throughout the auditorium, and in auditoriums across Canada, are pumped up, high-fiving each other…and then invariably they start talking about other leaders on their team they wish had attended.

I hate that moment.

And that moment leads to later moments where the leader who stayed home feels like an outsider as their fired-up teammates tell story after story of the impact of the Summit. New visions are born. New determinations to build the Kingdom are unleashed.

And there sits the lonely leader, the one who missed out.

This will be my final word on the subject. Don’t be that person. Don’t be the leader who missed out.

Instead, do whatever it takes to free up the time and resources necessary to participate at The Global Leadership Summit, September 29-30.

If you need one more reminder why, take 5 minutes and watch what happened last year.

How Leaders Stay On Top of Relational Promptings

Here are four leadership questions I want you to wrestle with today, and I want you to be brutally honest with yourself.

#1: How many times this week have you bumped into an old acquaintance and said, “Hey, we should get together for coffee…”?

#2: How many times this week has a name flashed through your mind, and you found yourself thinking, “I should really connect with him…”?

#3: How many times this week have you heard about someone who is struggling a bit, and you thought, “I should drop her a line sometime…”?

#4: What is your typical track record when it comes to following up on these promptings?

C GradeMany leaders I know give themselves only a “C-“ grade on this relational component of their leadership. The reality is that these kinds of relational connections rarely make it into a leader’s “urgent” file, and so they just fade away off the radar.

If you’d like to improve your grade a bit, here’s a tool I’ve been using effectively for years that might be of help to you.
1. Carve out a regular time slot on your calendar every week for “connections”.
These are non-strategic, purely relational follow ups, that have little or no immediate value to you or your organization.

2. Throughout the week, as these relational “promptings” pop up, simply jot yourself a note (or, as I do, enter them immediately into your “connections” appointment in Outlook)
As the week progresses you’ll find this task filling up with little notes like “Call Bob” or “Send Sarah a note”.

3. Maintain the discipline to act on that list

I treat that hour in my calendar as if it were a standing appointment with any colleague.

Try something like this for a month, and see if it becomes habit forming for you.

At the very least, the next time you say “Hey, let’s have coffee” you’ll increase the likelihood that it will actually happen!

How do you stay on top of relational promptings?

Why Leaders Focus on “Starting Points”

I’ll never forget the dazed and confused looks on the faces of the members of our team as we stood there looking at the mall map.

We were in Toronto putting on a conference, and during an evening break several of us had piled into a van to dash over to a nearby shopping mall to pick up some technical equipment. We knew this equipment was carried by only one store in the mall and, as we stood inside the mall looking at the large map, we could easily spot the store we needed to find.

There was just one problem. Someone had peeled off the “You Are Here” sticker. There was no way we could plot our course to the store, since we didn’t know our starting point.

I’ve learned that there’s a principle here that applies to the spiritual formation of Christ-followers. Those who desire to grow in their journey with Christ must know their starting point; and the job of church leaders is to help their people identify their spiritual “You Are Here” sticker.

This is where REVEAL can help. REVEAL was developed over the past several years, starting out as an effort of Willow Creek Community Church to figure out the “You Are Here” sticker for people in their church. Today REVEAL has been developed into a tool that can assist any Christ-follower determine:

  • Their present place in their spiritual journey,
  • What their ultimate destination can look like,
  • The optimal tools and resources which will be of greatest help along the way.

To find out more, visit www.RevealNow.com.

And let’s work together toward the day where Christ-followers across Canada can identify their own spiritual “You Are Here” sticker as a vital part of their journey toward Christ-centredness.

How would you assess the importance of a “You Are Here” sticker for your church?

Why My Best Day is the Day I Plan Nothing

If you were to look at my Outlook Calendar, two things would stand out.

First of all, from Monday to Thursday you’d find that I schedule everything. Everything! I work ruthlessly to align my daily calendar with my highest priorities, and I’ve learned that for me, if I don’t pro-actively drop my ‘big rocks’ into my calendar well in advance, then a whole bunch of lesser priorities will simply work their way into my day.

But then you’d notice that Fridays are very different. This has been an experiment I’ve been working on for about a year, and so far I really like the results.

My Fridays are basically wide open. I book nothing and accept no appointments, meetings, phone calls, etc.

My goal is to spend no less than 20% of my work week on long-term vision and strategy. And I’ve found that if I don’t carve out this time on Friday my attention will naturally gravitate towards operational issues. Without my Friday strategy I might start the week hoping that I’ll find time to focus on the long term, but inevitably the weekend will roll around and I’ll look back and find that the tyranny of the urgent had overtaken me yet again.

So now I come into the office on Friday fired up about a full day devoted to a time window of about 18 to 36 months out. This can include:

  • Relationship building
  • Research
  • Strategy work
  • Personal development

What it excludes is any activity whose results would be found within the current year. Such work is operational, and I’ve given myself four days a week to play in that sandbox.

In your leadership world, and with your particular wiring, you may find a different way to accomplish this. But the discipline of long term thinking is very important, however you make it work.

How do you maintain a balance between operational priorities and long-term thinking?

Urgency Renewed…at 37,000 Feet

I’m somewhere over the north Atlantic en route from Calgary to Frankfurt in the middle of the night. The Air Canada A330 lights are dimmed. We’re supposed to be sleeping now. The in-flight entertainment system has crashed. I’ll have to find out later who wins the Frost-Nixon debate.

I should be sleeping. But instead, my mind is swirling.

Strangely, I’m not looking ahead to the three days of Willow Creek Association meetings coming up this week. Instead, I’m looking back over the past five hours of travel. And I’m seeing the faces of the people I’ve encountered today.

The waitress in the coffee shop in the Kelowna airport. She seemed distracted; something worrying her.

The airport security people; sharing some secret joke as I was processed through.

The friendly, talkative guy sitting next to me in the Calgary Airport restaurant.

And these couple of hundred people sitting here in the darkness, making our way together to Germany. Each with a story. Each with a destiny.

I wonder if God is bringing all these faces back to mind to help prepare my heart for these meetings. You see, at this gathering of the leaders of Willow Creek Associations from around the world, we will be praying over and discussing how to more effectively equip churches to reach even more people for Christ.

And I’m realizing that those who need to know the love of Christ are not anonymous people wandering around out there.

It’s the waitress in the coffee shop. It’s the people working in the airport security area. It’s the guy in the restaurant. It’s these fellow passengers.

And perhaps what God is trying to get through to me is simply that His love for these, and all people, is deeper, wider, purer and stronger than I can possibly fathom.

These meetings just took on a heightened sense of urgency.

How do you re-ignite passion when you find yourself heading into yet another ministry-related meeting?