May 18, 2013

How Mile-Markers Add Traction to Vision

Originally posted March 1, 2011

A recent post by Seth Godin contains a nugget that could add rocket-fuel to church leaders across Canada casting vision to those they lead.

In his brief, but insightful post, Godin wrote:

A powerful marketing tactic: tell me exactly when I’m going to get it.

“This project will be done noon on Tuesday.”

“You’ll get the shipment at 4 pm.”

Fedex has made billions shipping packages that didn’t even have to be there fast, they merely needed to arrive at a time that we knew about in advance.

fed-ex-plane

What Godin has hit upon is that people respond best when given more than a statement about good intentions; they respond best when those intentions are undergirded by firm mile-markers.

This is what impacted so many of us in doing the research for our 2010 book, Going Missional; Conversations with 13 Canadian Churches Who Have Embraced Missional Life. This book, co-produced by The Leadership Centre Willow Creek Canada and World Vision Canada, tells story after story of Canadian church leaders who moved their congregations in bold new directions by casting visions supported by meaningful benchmarks.

For example, at New Life Church in Duncan, B.C., God was stirring something in the heart of lead pastor Mark Buchanan. He wanted to see their church build a relational bridge into the region’s Cowichan First Nation band. But what moved the congregation to action was not simply a passionate vision; it was a plan supported by mile-markers.

When casting vision Mark added, “Our first step will be to help churches in our region better understand the Cowichan community. We’ll do this by hosting a series of ‘Understanding the Nations’ workshops.”

With that kind measurable clarity, more than 1000 people responded. The vision gained traction, and the first step in a long journey was celebrated.

I’ve learned from effective leaders that when you’re casting vision for your congregation, your people need to know not only what hill you’re going to take, but also what the early mile-markers of progress will be.

It’s worked for FedEx; and effective church leaders have seen it translate into huge Kingdom wins.

How have you incorporated mile-markers into your vision casting?

Why Fast Agreement Raises a Caution Flag

Originally posted November 22, 2011

Your biggest obstacle might be the person who agrees with everything you say.

If you’ve been around leadership circles for any length of time, you’ve no doubt experienced this phenomenon for yourself.

happy faceThe scenario might go something like this. You’re in a leadership meeting where you present an idea for an initiative you’d like to see launched.

“Bob” quickly says, “Great to see new ideas like this!” Others chime in, citing both potential challenges as well as solutions.

Once again “Bob” pipes up. “Boy, what a fantastic discussion!”

Is “Bob” on board? You might think so, but before you give him a chunk of this new initiative to run with, consider this; “Bob” hasn’t committed to anything; he’s simply agreed to everything.

Jesus faced this one day in a lunch meeting, but he wasn’t fooled for a minute.

The story is recorded in Luke 14. Jesus was giving very pointed, very practical teaching on humility. “When you give a banquet, invite the poor, the crippled, the lame, the blind, and you will be blessed. Although they cannot repay you, you will be repaid at the resurrection of the righteous.” (Luke 14: 13-14)

But then “Bob” got into the act. “When one of those at the table with him heard this, he said to Jesus, ‘Blessed is the one who will eat at the feast in the kingdom of God.’” (Luke 14:15)

Sounds like he’s on board, right?

Of course, he’d actually agreed to nothing that Jesus was talking about. He had simply tossed in an innocuous sounding platitude that sounded like agreement, but which in fact contained absolutely no substance. If anything, this guy was implying that everyone will eat at the feast in the Kingdom of God; precisely the opposite of Jesus’ message.

What should you do with the “Bob’s” on your team? Don’t dismiss their eager agreements out of hand, but don’t let them off the hook either. When they offer their quick agreements, ask them questions like,

  • Why do you agree with this?
  • What is it you’re hearing that you particularly like? Be specific.
  • Do you see any potential problems?

Leaders would rather have thoughtful opposition to an idea than baseless agreement.

Because agreeing to everything doesn’t necessarily mean someone is committed to anything.

How to Bring Clarity Through Tuning-Fork Leadership

Take a minute and ask yourself these questions:

  • Is everyone in the organization clear on our overall direction?
  • Is everyone clear on our highest present priorities?
  • Does everyone see how their contribution fits into the big picture?

If any of these questions cause your leadership alarm bells to go off, it might be time for tuning-fork leadership.

Image via iStockPhoto.com

Tuning-fork leadership is a skill leaders can develop to make sure that clarity is being re-established throughout the team. My teammate Brian McKenzie introduced me to this term after I had helped to re-clarify his understanding of a key initiative.

An actual tuning fork is a simple tool used as a standard of pitch to tune musical instruments. And like a piano tuner, your job is to chime the tuning fork to make sure your teammate is operating with complete clarity.

How does it work? Here are 4 key components of tuning-fork leadership:

1.   A “6th sense” ability to perceive misalignment
As a leader you must be constantly listening and watching for indications of very subtle mission drift among your team.

2.   A patient, listening posture
Follow up your hunch with a casual, inquisitive conversation. Your job is to confirm, or dispel, your notion that a teammate has drifted off course. Such a conversation must be safe and unthreatening.

3.   An environment of affirmation
If your teammate has drifted, chances are they are only off-base by 10%. Affirm the 90% they are getting right.

4.   A clear ringing of the tuning fork
Now you’re ready to ring the fork. This involves unflinchingly pointing out where the drift has taken place, and ensuring your teammate’s understanding is back on pitch.

It’s important to note that tuning-fork leadership is an ongoing, never-ending process. Mission drift is inevitable in every organization. And just when you think you’ve brought everyone back into alignment it will be time to re-clarify things for someone else on the team.

So always keep your ears open to the subtle indications that a part of your organization is out of tune.

Always keep your tuning fork handy.

How do you keep your organization in tune?

Why Leaders Need to Think Beyond the Group

In any organization one of the most potent threats to clear, effective leadership can be “groupthink”.

And perhaps no organization is more susceptible to groupthink than the local church.

group thinkThe term and concept was coined in the early ’70s by social psychologist Irving Janis, and refers to what can happen when judgment is short-circuited through the collective mindset of a highly cohesive group.

Such groups can become relentlessly focused on a particular way of seeing things. And the result can be consistently poor decision making.

Scripture is full of examples, perhaps none stronger than when the Israelites defied God’s warnings and chose instead to invade Canaan. “In their presumption they went up toward the highest point in the hill country…Then the Amalekites and Canaanites who lived in that hill country came down and attacked them and beat them down all the way to Hormah.” (Numbers 14: 44-45)

The key phrase is in their presumption. Group thinking, characterized by unfounded or ill-informed presumptions, had the Israelites marching toward certain doom. Groupthink had replaced clear leadership.

How susceptible is your leadership to groupthink? Here’s a simple test.

We recently announced the speaker lineup for this year’s Global Leadership Summit, September 29-30 in Canada. As you look at the profile’s for this year’s faculty no doubt some will come from perspectives with which you’re less familiar and comfortable.

Do you respond negatively, saying to yourself “I don’t like the speakers who don’t agree with my perspective” or do you embrace the diversity, saying “These speakers can expand my thinking?”

If you want to lead beyond groupthink here’s what I’ve learned from effective leaders:

  • Look at your reading list.

o   Make sure you are being exposed to ideas from beyond your usual perspective.

  • Look at your relational world.

o   Make sure you are connecting with sharp people who might challenge your outlook.

This is not to say that you embrace every idea that comes floating by. But by exploring a world slightly beyond that of your “group” you just might avoid being beaten back “all the way to Hormah”!

Are You Measuring What Really Matters?

Whenever pastors get together it isn’t long before the question is asked, “So…how are things going in your church?”

Often that question is answered something like this; “Oh, great! Attendance is up 12% year over year and giving is up 19%!” But in a sense, this is like answering the question, “How are things going in your family?” by saying, “Oh, great! We’ve added 50% more children and our household income is up 19%!”

 

One way more and more Christian leaders are finding to provide a more meaningful way to look at the life of their congregation is through REVEAL. In today’s guest post, Lee Powell, Senior Pastor of Cedar Creek Church in Perrysburg, Ohio, explains how this has been so valuable a tool for his church.

The following post is from http://wcagls.blogspot.com

GiveLifeAwayI have spent the past week pouring over our church’s 2011 REVEAL survey results. I believe that within them is information that will be helpful as we continue to live out our mission.

For my past twenty five years of ministry I have pursued two passions: first, helping those who are far from Christ understand there is a community of people who can help them find their way to Him, and second, helping the already-convinced grow in depth and intimacy with God.

The first pursuit has seemed easier to measure than the second. We have strategically surveyed our weekend attenders to determine how often they attended church prior to attending CedarCreek. For the past 15 years, 45% of responders have consistently answered “less than once a month,” which has helped us quantify our mission of reaching spiritually restless and unchurched people. In addition, our baptism wall is filled with pictures and personal stories of conversion from young and old, many of who had little or no church experience, and who encountered Jesus via CedarCreek Church. This is my favorite place in our building. What an exciting and humbling experience to be a part of.

The second pursuit is equally important. Jesus was clear that we are to create disciples that understand and live in obedience to our King and his mission. But this passion is much more difficult to measure. How can one really know the spiritual temperature of another?

It can be so easy to mask, fake, cover and hide the broken realities of our internal world. And if you are like me, you have spent hours debating, wrestling with, and burdened by the mandate to help the already convinced move forward spiritually.

One encouraging discovery REVEAL identified was how willing the people at CedarCreek are to “give their life away.” This reminds me of the catalytic importance of inspiring and challenging people to give their time and resources away for the good of transforming their city for the sake of God.

That is the reason why this weekend; we are hosting Gary Haugen, President of International Justice Mission (…you may remember Gary from his incredible message at the Global Leadership Summit). He is not a pastor. He spends most of his time in the professional world freeing people from the injustice of sex trafficking. And even though most of our people may never get close to the work that the International Justice Mission does, Gary’s story is an inspiring example of how God can use us when we give our life to Him.

I believe our people deeply want to be connected with God’s mission. I believe they intellectually buy into the mission Jesus invites us into within the Great Commission. However, sometimes they need new voices to inspire and challenge them to take one more step forward. Gary has an amazing story of God’s redemptive work. He is an inspiring example of what it means to give your life away, even under the threat of death. Our prayer is that he challenges our people to take one more step towards putting Christ at the center of their life in all they do.

Who is it you need to invite to challenge and inspire your people to give their life away?
By: Lee Powell
Senior Pastor | Perrysburg Lead Pastor, CedarCreek.tv (@cedarcreektv)