How To Know When NOT To Say ‘I Don’t Know’

When a leader responds to a question by saying, “I don’t know”, it can reveal transparency and authenticity. But it can also reveal areas of a leader’s weakness. Increasingly, leaders are being coached that “It’s okay to say ‘I don’t know’”. This is a largely positive trend and, in the right context, can indeed point…

Are You Missing the Messages Hidden in Silence?

Effective leaders know that the art of communication is as much about listening as it is about talking. But to really master this art, leaders must learn to listen to, and interpret, silence as much as they listen to words. If you’re going to really understand what is happening with your team and with your…

How to Navigate the Dip Before the Surge

What good things are you currently doing that could be preventing you from doing great things? Every leader and every team rely on a certain number of key initiatives, strategies and “best practices” that fuel important results. But effective leaders also know some of these very strategies may be the stumbling blocks preventing you and…

Why You Need to Avoid These 6 Culture Killers

What you allow, you encourage. In leadership, this nugget of truth is especially true when it comes to the building of a healthy culture. When the leader allows fun, candor, initiative and diligence, those qualities will be encouraged to flourish. Similarly, when you allow Culture Killers like grumbling, selfishness and laziness, so too are you…